Resett­le­ment

Pre-departure orientation for quota refugees.

The following pages contains information that correspond to the pre-departure orientation (PDO) that is given to qouta refugees before travelling to Sweden.

The PDO will help you before the travel to Sweden and so that you feel prepared for what awaits in the resettlement process that is happening in Sweden.

Whether you participated in preparatory efforts or not, you can use this information both before and after you have traveled to Sweden.

Infor­ma­tion for children and teena­gers

Here you can read about what life can be like for young people in Sweden, what rights young people have, and about special rules that exist to protect children.

Here you can read about what life can be like for young people in Sweden

Summary

  • Your permanent residence permit gives you the right to live in Sweden indefinitely. The permit gives you both rights and responsibilities.
  • You need to be proactive in finding the public services and support that are offered.
  • If you moved to Sweden without family members, you have the right to be reunited with your family by applying for family reunification. Family reunification applies to spouses, registered partners, cohabitants and children under the age of 18. It is beneficial for you to apply within 3 months from when you were granted a residence permit in Sweden.
  • Your refugee status and residence permit can be revoked if you travel back to your home country. You have the right to travel and move freely within Sweden. When travelling outside Sweden, a valid travel document is required and some countries require a visa.

Your rights

When you arrive in Sweden, you will have a permanent residence permit. All quota refugees are given this permit. It gives you the same rights and responsibilities as other Swedish residents. You need to actively stay informed about your rights in Sweden.

You have the right to work and to make your own decisions about how you want to live your life in Sweden. For example, you have the right to choose your professional field and apply for jobs you want to do.

It is not always easy for newcomers in Sweden to enter the labour market. Education is one way of increasing your chances of getting a job. If you already have experience and qualifications within a field or profession, you may need to have your qualifications evaluated. You may also need to supplement your education in order to continue working in this field in Sweden.

Sometimes it can be difficult to find work within your own profession. It may then be necessary to try a new job in a different field.

Elections are held every four years in Sweden to decide which parties will rule the Riksdag (parliament), the regions and the municipalities. When you have lived in Sweden for three years, you have the right to vote in regional and municipal elections.

Regions are responsible for matters such as healthcare, dental care and public transport. Municipalities make decisions about, among other things, schools, care for the elderly, housing and construction.

You must be a Swedish citizen to vote in the general election (riksdagsval).

You have the right to travel freely within Sweden. As a permanent resident of Sweden, you can travel to most countries in Europe without a visa, as long as you have a valid travel document or alien's passport. In order to travel to other countries, you need a valid passport and in some cases a visa.

Your permanent residence permit in Sweden does not entitle you to a Swedish passport. You must be a Swedish citizen to apply for a passport.

Read more about alien passports and travel documents and how to apply

You may be away from Sweden for up to one year without losing your residence permit. If you are away for longer than a year or if you plan to settle in another country, the Swedish Migration Agency can revoke your residence permit. You can be away from Sweden for up to two years without losing your permit, if you notify the Swedish Migration Agency.

Read more about what applies if you want to travel outside Sweden

If you have a permanent residence permit, you have the right to bring your family here. If you are married, have a registered partner or cohabitant, or children under the age of 18 who do not live in Sweden with you, they may apply for a residence permit to move to you in Sweden. If you are under the age of 18, your parents may apply. This is called family reunification.

Your family member can apply for family reunification when you have received a residence permit. The family member must fill in an application form and submit it to the Swedish Migration Agency. The person can do this via the Swedish Migration Agency's website or by requesting a paper application form from UNHCR and then handing it in at one of Sweden's missions abroad, for example, an embassy or consulate. The family member must be able to get to an embassy or consulate to conduct an interview with representatives of the Swedish Migration Agency and, in connection with this, be able to prove their identity by showing their home country's passport.

To apply for family reunification within three months

An application for family reunification should be made within three months from the time you received your residence permit in Sweden. The application should be made as soon as possible, because the processing of family reunification cases takes a long time. If the application is submitted later than three months after you were received a residence permit in Sweden, you may have to meet certain requirements. These requirements include having a high enough income to support your family and that your apartment is big enough to accommodate you and your family members.

Read more about how to apply for family reunification:

You want to apply – Live with someone

Family reunification

You may apply for Swedish citizenship after you have lived in Sweden for a certain period of time. In order to apply for Swedish citizenship, you need to meet certain requirements. You must, among other things, prove your identity and have lived an orderly life in Sweden.

The Swedish Migration Agency collects information from other authorities about whether you have debts or have committed crimes in Sweden. The Swedish Migration Agency is the authority responsible for receiving, processing and making decisions about applications for Swedish citizenship.

Read more about how to apply for Swedish citizenship

Your permanent residence permit and protection status can be revoked

You have been given your protection status and residence permit because you need protection. According to Swedish law, you are no longer a refugee if you use protection from your home country. Examples of this are if you have obtained a passport from, or travelled to, your home country. The Swedish Migration Agency may then consider whether your protection status and your residence permit should be revoked. The same applies if you have provided false information about who you are or if you have committed serious crimes.

Read more about the revoca­tion of protec­tion status

Topics to discuss

  • Do you feel that you understand what rights you have in Sweden?
  • What do you think about the Swedish system, in which the government works on behalf of the Swedish people?

Summary

  • Sweden is a democratic country with low corruption. All people are equal before the law. Sweden is also a secular state, which means that legislation and political decisions are separate from religion.
  • In Sweden, all people are considered equal and have the same rights regardless of gender, age, sexual orientation, ethnic background, religion or disability. All people have the right to decide over their own lives and their own bodies, without influence from society or other people, including their family.
  • It is important to respect these rights. It is punishable, for example, to use violence against women and to discriminate against someone on the basis of their sexual orientation.
  • In Sweden, everyone under the age of 18 is a child by law. There are several laws that exist to protect children and guarantee them a safe upbringing free from, for example, violence, child labour and forced marriage. Violating children's rights can be punishable or it may lead to the child being taken into care by the social services.
  • If you feel you are struggling as a parent/guardian, you can get help and support from the municipality, for example, at a healthcare centre, at school or the social services. Social services in Sweden exist to help parents/ guardians and their children so that the family can stay together and feel safe and well.

Swedish law guarantees you freedoms and rights in Sweden. However, there are also obligations that you as a resident must understand and follow. You must also respect the rights of others and you are expected to contribute to society.

Regardless of nationality, culture, status in society or religion, as a Swedish resident, you must follow Swedish law.

In Sweden, anyone suspected of a crime is considered innocent until proven guilty.

Persons who break the law may be prosecuted and sentenced. Punishments include fines, paying damages or imprisonment.

You cannot receive a lesser sentence by paying someone a bribe. Bribing an official or civil servant is a crime in Sweden. Sweden has a low level of corruption, which means you cannot pay bribes to get a job, a better grade or certificate, or faster and better healthcare.

Swedish society values personal freedom and equality greatly. Therefore, everyone in Sweden has the same rights and must be treated equally, regardless of gender, ethnicity, religion, sexual orientation or disability. No one is to be subjected to violence or ill-treatment, threatened, or forced to live a life they do not want.

Everyone in Sweden has the right to choose and practise the religion or faith they want. Everyone has the right not to believe in any religion, to change their religion or to stop believing. Being able to choose which religion or faith you want is a human right. There are laws that protect these rights.

Gender equality means that women, men and people of a different gender identity have the same rights, opportunities and obligations. For example, everyone, regardless of gender, has the same right to education, and has equal responsibility for the care of the home and children.

Rights of sexual minorities

In Sweden, every person has the right to love, meet, live with or marry whomever they choose. You have the right to marry a person of the same sex as you or a person of a different sex. There are laws that protect your right to love whoever you want and it is illegal to discriminate against someone on the basis of their sexual orientation.

Gender-based violence

No one can be forced to be someone they do not want to be. No one can be forced into certain gender norms, obligations or limitations because of gender or sexual orientation. Forcing someone to live a certain way or restricting someone because of their gender or sexual orientation is a crime in Sweden.

Sweden has come a long way in making sure that persons of all genders are treated equally. However, there is still a lot of work to be done. Gender-based violence affects women to a much greater extent than men. Gender-based violence can be physical, psychological, emotional, verbal, social or financial. Examples include threatening someone or preventing them from having contact with other people, as well as forcing someone to have sex against their will.

Forced marriage

In Sweden, it is illegal to force someone to enter into marriage. Attempting and preparing a forced marriage, or misleading someone into travelling abroad with the aim of forcing them to marry through force or exploitation, is a crime.

Female genital muti­la­tion

Female genital mutilation (FGM) is considered gender-based violence. Performing FGM is a serious crime in Sweden, as is attempting to influence someone else to perform it. It is a crime to withhold information about the planning of FGM. If you receive information about the planning of FGM, you are required to notify the Swedish authorities.

If you or someone you know has been subjected to violence

If you or someone you know has been subjected to violence, you must report it to the police by calling 114 14. Call 112 if it is an emergency. You can also contact the police station where you live.

The following help is available to you if you are exposed to violence:

  • The municipality where you live is responsible for protecting people from violence, for example, by offering sheltered accommodation.
  • Social services must provide support and help to children and adults who live with intimate partner violence and honour-related violence and oppression.
  • In Sweden, there are women's shelters that offer support and protection to women and children who have been exposed to intimate partner violence or honour-related violence and oppression. There are special emergency helplines and shelters for girls and young women (Tjejjourer).
  • In many municipalities, there are crisis centres that help people who are exposed to violence or help men to stop using violence. If you are exposed to threats and violence, you can call the Women's Peace Line (Kvinnofridslinjen), which is always open. It is free to call and you do not have to say your name when you call. The telephone number is 020-50 50 50.

You can find more information on the Women's Peace Line's website: Kvinnofridslinjen External link., where the information is available in several languages.

You can also read more on the police's website: The Swedish Police Authority External link.

According to Swedish law, all persons under the age of 18 are children. Children in Sweden have the right to education, health, safety and a good upbringing. Children have the right to express their thoughts, feelings and concerns. Their views are important in matters that affect them, although the child's legal guardian has the responsibility to decide what is best for the child.

In Sweden, it is forbidden to hit or physically punish children. You can read about tha and much more in the Convention on the Rights of the Child, which is Swedish law.

Read about the children's rights on the Ombudsman for Children's (Barnombudsmannen) website. External link.

Read about the Convention on the Rights of the Child (Barnkonventionen) External link.

Poster about the Convention on the Rights of the Child (Barnkonventionen) External link.

The Swedish Migrations Agency also offers information aimed specifically at children. Feel free to read by yourself or together with your child, about what life is like for children in Sweden.

The role of social services

If you are worried about the relationship you have with your child, or if you are worried about your child's behaviour, you can contact the social services in your municipality, your child's preschool or school, or the healthcare system.

Social services work together with the family to support the family members and their well-being. Sometimes social services need to intervene and take care of children who are in danger. Social services will not remove a child as soon as a family is having trouble or is in need of support.

Separating a child from its parents is only done in exceptional cases, as it can be a very difficult experience for the child. A child is only removed when it is more harmful for the child to remain with their parents than to be separated from them, and in cases of serious neglect or violence.

Social services are available in every municipality. They work under a law called the Social Services Act. The Social Services Act deals with the right to care and social care that everyone in the municipality has. It contains rules for how society should help those who need help but who cannot get help from anyone else.

Read more about Social Services' mission:

Questions and answers about LVU, the abbreviation of the Swedish Care of Young Persons (Special Provisions) Act (SFS 1990:52) External link.

Child marriage

Marriage where one or both persons are under the age of 18 is a crime in Sweden and legally invalid even if it was valid in the country where the marriage took place. All sexual interactions with children under the age of 15 is a criminal act and the perpetrator can be convicted of rape. After the age of 15, people have the right to choose for themselves whether they want to participate in sexual activities and with whom. This also applies to people who are in a relationship with each other, are married or cohabiting.

Topics to discuss

  • We need to follow the laws and respect the values of the country where we are. Do you feel that you need more information about how it works in Sweden to gain a better understanding?

Summary

  • There may be social and cultural differences between Sweden and your home country. It may take some time and feel difficult in the beginning as you are adapting to Swedish culture.
  • Adjusting to another culture often affects a person’s identity. This is a normal reaction.
  • It is important to pay attention to the children’s reactions during resettlement and to give them support.
  • Be prepared to change roles and responsibilities within the family.
  • The process of integration, adjusting to the new society, is ongoing even after you have arrived in Sweden.
  • Be prepared to experience cultural differences.

There are often big differences between cultures. It may be good to prepare yourself for new norms and values in Sweden that you are not accustomed to.

It is difficult to define what is typically Swedish or part of Swedish culture. In every part of the world, country and within ethnic groups, there are cultural values that for many, but not all, create a sense of belonging. Thoughts and ideas on what is considered to be typically Swedish for one person is therefore not necessarily shared by other Swedes.

Typi­cally Swedish?

Many may associate Sweden with Zlatan, the football player, or maybe the furniture store IKEA. Certain characteristics can be thought of as distinctive for Sweden and the Swedes. For example, most people possess a strong trust in the government and authorities. There is a high level of trust in government decisions, the judicial system and government officials. In addition, corruption is low in Sweden.

Additionally many Swedes often feel strongly that it is important to protect nature, and visitors often feel that Sweden’s environment is very clean. People from other countries sometimes experience Swedes as reserved and difficult to connect with.

Moving to another country is an extraordinary event that may result in many thoughts and emotions. It may be stressful. All of this is normal. It takes time, requires drive, motivation and determination to become part of a new society.

Often, things feel good at first, with a new country and new opportunities. After a while, things may feel difficult when learning a new language, getting used to a new culture and experiencing homesickness. Mostly, things change gradually as you meet new friends, integrate and learn the new language.

It is important to remember that everyone experiences the adaption to Swedish society in different ways and it may take a different amount of time. It is important that you try to take care of yourself, since stress for long periods is not good for your health.

Read more about how you take care of your physical health and what help is available if you are not feeling well.

Your identity are your thoughts about yourself and who you are as a person. Your identity is created by you and by what happens around you. Some parts of your identity may change during the resettlement process. Sometimes the changes may be difficult to handle and it is good to be prepared. This is normal and may happen when you encounter new social structures, traditions, values, skills, professions and hobbies.

In Sweden, the roles and responsibilities in a family or a relationship may change. For example, both men and women are expected to work and help with the household and children.

Since women are also expected to work or study, both parents need to help each other with child-rearing, cooking, cleaning, errands and shopping. It is common that partners collaborate regarding the household's finances, share costs and have their own bankcards.

All people in Sweden, regardless of gender and age, have the same rights and enjoy the same amount of respect. Women take an active role in Sweden, both in society and in the workplace. Women can have a career and a family. They can also hold high positions and be political leaders. In Sweden, it is normal and common to be a single parent. Even if the parents have separated and no longer live together, they are often friends and collaborate around their children.

Children usually find it easier to adapt to new situations and the same applies to integration into Swedish society. They often learn the language faster and can make friends at school or preschool. But children can also feel stress.

It is important that legal guardians pay attention to their children's reactions and feelings and talk to them about their experiences.

Even though children can learn the language faster, they should not interpret for their legal guardians when they are in contact with authorities, healthcare workers or at school. There should be a professional interpreter present in these situations, and you can request an interpreter if you need one.

Adults already have an established identity, while young people are still forming theirs. This can sometimes be a source of conflict in families.

It is important for guardians to respect young people's experiences. It is also acceptable and natural for young people to embrace swedish culture and swedish values. It is still possible to celebrate one's traditions with the young.

When young people adapt more quickly to swedish culture, conflicts may arise between them and their legal guardians. It is always important to talk to your child and try to solve the problems. There is help available through your municipality or through social services if you feel that you need help talking to your child.

Topics to discuss

  • What changes do you think you need to make to adapt to life in Sweden?
  • What would you do to take care of your well-being and handle stress?
  • What does society look like in your home country? Is it individualistic, as in Sweden, or more community-oriented?

Summary

  • Quota refugees are resettled in all parts of Sweden.
  • Sweden is divided into counties, which are grouped into three areas: Norrland, Svealand and Götaland. The nature and climate in the different parts vary.
  • Sweden has four seasons, all with different weather.
  • You need to change your clothes to suit the different weather and seasons. For example, during the winter you need warm clothes when you are outdoors.

Sweden is located in northern Europe. It is one of the largest countries in Europe, but with only around 10 million inhabitants. The country is 1,600 kilometres long and 500 kilometres wide. The capital of Sweden is Stockholm and the official language is Swedish.

Sweden is located on the Baltic Sea and has its own coastline. Sweden's neighbouring countries are Norway to the west, Denmark to the south and Finland to the east. On the eastern side, Sweden borders the Baltic Sea along the entire length of the country. Sweden has good relations with its neighbouring countries.

Sweden is divided into three parts. The climate and nature vary in the different parts. There are towns and villages in all parts of Sweden but southern and central Sweden have more inhabitants and larger cities.

  • Norrland (northern Sweden) has a lot of mountains, forests and lakes. There is not much agricultural land and there are fewer inhabitants here than in the rest of the country. Northern Sweden is known for its natural beauty.
  • Svealand (central Sweden) has a lot of forests but also agriculture. Sweden's capital city, Stockholm, is located on the eastern side of central Sweden.
  • Götaland (southern Sweden) has a lot of agricultural land and long beaches. The large cities of Göteborg and Malmö are located in southern Sweden.

Quota refugees are resettled in municipalities in all parts of Sweden. Regardless of whether you live in a city or in the countryside, everyone in Sweden has access to education and other services such as healthcare and childcare.

Sweden has four seasons with different weather. Each season has both rain/snow and sun. The differences between the seasons are most noticeable in the temperature, vegetation and amount of daylight.

The weather in the northern parts of Sweden is colder than in the southern parts. In the north, the winters are longer and with more snow. The summers are warm throughout the country. Because Sweden is so far north, the country has many hours of daylight during the summer and very few during the winter. These differences are particularly noticeable in northern Sweden, where you have almost 24 hours of daylight in the middle of summer, and almost none for most of the day during the winter.

Winter

December, January and February.

Winter is the coldest season. The temperature drops and it is often below freezing. It snows, especially in the northern parts of the country where the snow remains longer. Lakes and other bodies of water may freeze. Residents go to school and work as usual even when it is cold and snowy. Most of the snow is cleared away from streets and roads. It may rain during the winter, especially in southern Sweden.

There are many popular outdoor activities and winter sports, such as sledding, ice skating and skiing. At school and preschool, the children are outside regardless of the weather and time of year. Warm clothes protect the body against the cold. Due to the cold climate, residents do spend more time indoors during winter. Homes are well insulated and heated.

It is important to wear warm clothes and dress in several layers when you are outside in winter, to protect the body. Staying outside without warm clothes for a long period in freezing temperatures may be harmful.

You can wear:

  • A warm jacket and coveralls (ski-pants) and warm overalls for children.
  • A warm hat for your head.
  • Gloves for your hands.
  • A shawl or scarf.
  • Warm socks and shoes/boots.

Spring

March, April and May.

Spring is a time of transition when cold winter turns into warm summer. During spring, the temperature rises, snow and ice melt and vegetation starts to turn green. The days get brighter and longer.

A jacket or coat, scarf, gloves and water-resistant shoes are usually needed outdoors.

Summer

June, July and August.

Summer is the warmest season of the year. The weather is often warm and sunny and plants are in bloom. Some days, however, can be rainy, cloudy and cool. The days are longer and the evenings are bright.

During the summer, many people engage in outdoor activities and spend time in parks, go swimming and enjoy the warm and sunny weather.

Normally, thinner clothes are enough during the day and you usually do not need to wear a jacket.

Autumn

September, October and November.

Autumn is a time of transition when warm summer turns into cold winter. The weather is cooler, plants wilt and leaves fall from the trees. The days become shorter and darker. At times, it may be cloudy and rainy. In late autumn, it may start to snow, especially in the northern parts of the country. In southern Sweden, the snow usually melts away quite quickly.

A jacket or coat, scarf, gloves as well as water-resistant shoes are good to have outdoors. However, you do not have to wear your warmest outdoor clothes yet.

Topics to discuss

  • How many seasons are there in your home country?
  • Do you have warm clothes that you can take with you to Sweden?

Summary

  • The International Organization for Migration (IOM) and the Swedish Migration Agency will arrange your travel to Sweden. The IOM will inform you of your departure date and give you other practical information. You will receive all the necessary travel documents before your departure.
  • You will not be able to take all your belongings to Sweden. Pack only the essentials. The IOM will let you know how many bags you can take with you and how much they can weigh.
  • You must pack everything you need during the trip in your carry-on luggage.
  • A representative from your municipality will meet you at the airport or when you arrive in your municipality. In some cases, your municipality will book a taxi to meet you at the airport and then take you to your new home.
  • You will receive a bag with the IOM logo, which will help representatives from your municipality in Sweden as well as airport staff to recognize you at the airport. Carry the IOM bag with you and keep it visible throughout the trip.

You will travel to Sweden by aeroplane. The IOM and the SMA will arrange your trip, inform you of your departure date and give you your travel documents. You are responsible for getting to the airport from which you are travelling. Sometimes you can get help from the IOM to get there.

Be prepared for a long journey. You may need to change planes. Air travel also involves waiting time and waiting in lines at airports.

When you have landed at the final airport in Sweden, you usually travel by car, sometimes by bus, to your new home. The total travel time from your country of departure to your new home in Sweden can be more than a day. Try to make sure you get enough sleep and rest before your departure.

Number and weight of bags

There is a limit to how many bags you can take with you on the plane and how much the bags can weigh. These limits are determined by the airline you are traveling with. Different airlines have different limits, but it is common for each passenger to take one large and one small bag (for example, a suitcase and a backpack). The IOM will tell you how many bags you can bring and how much they can weigh.

What to pack

It is important to think about what you really want to take with you to Sweden, since the number of bags you are allowed to take on the plane is limited.

Kitchen equipment and some furniture will be provided in your new home, so you don't need to bring it with you. However, you probably want to bring family photos and other personal things that are important to you.

There are also rules for what you can pack in your luggage and take with you on your trip to Sweden. The IOM will inform you about what is forbidden to take with you on the aeroplane. The airports have equipment that screens the luggage for forbidden items.

Checked baggage

Your large bag will be checked in at the airport and will be placed in the cargo area of the plane during the entire trip. You give the bag to the staff at the airport you are travelling from, and you usually will not get the bag back until you arrive in Sweden. The airport staff will put a tag on your bag that states that it belongs to you, where you are travelling to, and which plane you are travelling with.

You should pack the things you do not need during your trip, such as your clothes, in your large checked-in bag.

Carry-on luggage

You may take your small bag, your carry-on luggage (sometimes called hand baggage), with you during the entire trip. You should pack everything you might need during the trip in this bag.

What you need to pack in your carry-on luggage:

  • Your travel documents, tickets, money, passport(s) and other ID documents, as you will need them during the trip.
  • Other important documents, such as diplomas, medication prescriptions and medical records.
  • Medicines that you need and are allowed to take onboard the plane. If a doctor has prescribed medicine for you, it is good to bring enough for 30 days since you may not be able to access medication right away in Sweden.
  • Something to entertain your children on the plane, like toys.
  • Baby food, formula, or snacks if you are travelling with babies or small children.

You should wear clothes that are suitable for the current season in Sweden, or pack it in your carry-on luggage.

Here you can read about the seasons in Sweden, the weather and how to dress for each season.

Even if you travel to Sweden when the weather is warm, it is a good idea to pack a sweater in your hand baggage because it may be cold on the plane.

IOM bag

You will receive a bag with the IOM logo before departure. It contains important documents and information. Carry the IOM bag in your hand and keep it visible at all times. There are staff who will guide you at the airports, when you change planes and when you arrive in Sweden. If you keep the IOM bag visible, it will be easier for them to find you.

On the airport

You will go through several security checks at the airport before you are allowed to board the plane. Therefore, it is important to be at the airport well in time before departure. The IOM will inform you about what time you should be at the airport. Sometimes the IOM can accompany you to the airport or give you information on how to get there on your own.

Before you can get on the plane, you need to check in at the correct service desk. You will receive a boarding pass which states which gate your plane departs from, when you should board, and which seat is assigned to you. Your large bag will be checked in, screened by security and delivered to the plane.

You will go through a security check where you and your carry-on baggage will be checked for any dangerous or forbidden items. There are also border controls where your travel and identity documents are checked.

After going through all the necessary security checks, you need to find your departure terminal, which is the part of the airport from which your flight will depart. There are screens and signs at the airport to help you find the right departure terminal and the right gate inside the terminal.

If you change planes during your trip to Sweden, you may have to go through certain security checks again. Usually someone can guide you when you get off the plane. Remember to keep the IOM bag visible so that the person can find you.

On the aeroplane

Passengers on the aeroplane get their own seat. You can see the number of your seat on your boarding pass. You can ask the staff on the plane for help in finding your seat. After finding your seat, you sit down, fasten your seat belt and wait for the plane to take off.

Children sit together with the adults they are travelling with, and children under the age of two will sit on the lap of the adult they are travelling with. During the flight, the adult is responsible for making sure that the child remain in their seats. Running around is not allowed and there is no children’s section on the plane.

Before the plane takes off, the flight attendants will provide instructions on what to do in an emergency.

During the flight, you must remain in your seat as much as possible. There are toilets to use inside the plane. Meals and drinks are served during longer flights. It may be a good idea to sleep during longer flights, as the journey to your new home will be long.

Arriving in Sweden

When you arrive in Sweden, you need to go through a border control and collect your checked-in luggage. Staff from the airport will meet and guide you. They will tell you where to go after you get off the plane. Remember to keep the IOM bag visible.

Sometimes you will change planes in Sweden to get to your final destination. From the airport, you will usually travel by car. Sweden is a wide country so you may have to travel for several hours after you land to reach your municipality.

A representative from your municipality will meet you at the airport or when you arrive at your municipality. In some cases, your municipality will book a taxi to meet you at the airport and then take you to your accommodation. When you reach your municipality, you will get information about your new home and what will happen next.

Topics to discuss

  • Have you started thinking about which items you will prioritize when packing?
  • Do you understand the difference between check-in luggage and hand luggage?

Summary

  • Your municipality will help you with accommodation and starting your life in Sweden.
  • You need to register as a Swedish resident with the Swedish Tax Agency in order to get a Swedish personal identity number. You need a personal identity number to be able to use, for example, public services. Therefore, visit the Swedish Tax Agency as soon as you can.
  • The establishment programme is for adults aged 18-64 years, both men and women. You will study the Swedish language, do a social orientation course and be given guidance about how to find a job in Sweden. You can participate in the programme for up to two years.
  • When you participate in the establishment programme, you can apply for financial support from the government to help you cover your living expenses.
  • Children and young people start school shortly after arrival. School for children is compulsory and free of charge.
  • If you are 65 years or older, you will not participate in the introductory programme. You can still look for work. If you do not have a job, you can apply for financial support from the government.
  • The Swedish language is an important part of your integration process and there are several ways to learn the language.
  • When you arrive in Sweden, you will be in contact with many different people, such as representatives from the municipality, case officers at the Swedish Public Employment Service, teachers and healthcare staff. They will assist you, introduce you to Swedish society, and answer questions.

In Sweden, there are 290 municipalities, each of which is geographically defined. Each municipality has its own decision-making organisation. Municipalities are responsible for schools, care for the elderly and family support, among other things.

The municipality in which you are placed will support you in starting your life in Sweden. Municipalities work in different ways and the support they provide may differ.

It is difficult to give exact information about your arrival, but generally, the municipality is responsible for:

  • having accommodation ready for you when you arrive in Sweden
  • providing Swedish for Immigrants (SFI) classes, a social orientation course and other adult education
  • school, preschool and childcare
  • informing you how to register as a Swedish resident with the Swedish Tax Agency
  • informing you how to book a meeting with the Swedish Public Employment Service
  • guiding you how to apply for financial support
  • informing you about how to find healthcare providers
  • providing you with language support or an interpreter when you are in contact with government agencies. You must mention your need for language support or an interpreter when you book any appointments so that this can be arranged for you.

When you arrive in Sweden, you must register as a Swedish resident. You do this at the Swedish Tax Agency. This means that the Swedish Tax Agency enters your personal data in its register of Swedish residents. Registration is mandatory and a requirement for obtaining a Swedish personal identity number and an identity card. You need the identity number and identity card to use most public services.

It may take some time after you register before you receive your personal identity number and identity card. Therefore, it is important that you register as soon as possible.

Read more about starting your life in Sweden External link.

After your arrival in Sweden, you will be offered a health examination, with an interpreter present. This is voluntary and free of charge.

It is important you provide information about any medical conditions or health problems that you may have, both physical and mental, so that you can receive the correct help and care. The doctor and the interpreter are required by law to keep all information about your health and your private life confidential. This means that they cannot share such information with anyone else without your permission, not even with your family members.

You must provide information about any medication that you need as soon as possible, either during your health examination or to municipality staff when you arrive. In order to buy certain medicines in Sweden, you must speak to a doctor first.

All adults between the ages of 20 and 64 are covered by the establishment programme, which you participate in through the Swedish Public Employment Service.

The establishment programme includes various activities, and the goal of the programme is for you to learn Swedish as quickly as possible, find a job and support yourself.

The programme includes studying Swedish for Immigrants (SFI), participating in a social orientation course and undergoing education at various levels. You may need to develop or build on your skills, validate your qualifications or previous work experience, possibly get an internship, or receive support when looking for a job.

You normally participate in the programme full-time, which means five days a week, Monday through Friday, for eight hours per day. You can participate for a maximum of two years. All quota refugees attend the programme regardless of gender, previous education or work background.

If you have a child under the age of one, you will not participate because you will be at home caring for your child. When your child starts preschool, around the age of one, you can start or resume the introductory programme.

It is possible to take part in the programme part-time, for example, if you have an illness or disability.

Read more about the establishment programme External link.

Many quota refugees need financial support at first in order to meet their living expenses. The goal is that you will eventually be able to support yourself and you are expected to be active in finding work.

The most common form of financial support for adult newly-arrived quota refugees is establishment allowance. You can receive this allowance if you participate in the Swedish Public Employment Service's introductory programme. An application for the allowance is made to the Social Insurance Office. The allowance will only cover your most basic needs, such as rent, food, doctor's appointments and medicine, some clothes and travelling by public transport.

There are other forms of financial support in Sweden. What support and how much you are entitled to depends on, for example, if you have children and what your housing costs are. Allowance payments are usually paid out once a month and require you to have a bank account.

In Sweden, most support is paid separately to each adult person in the household. This means that every adult needs to have their own bank account and needs to submit their own application for financial support. The municipality can guide you in how to open a bank account and how to apply for support.

In Sweden, financial support and public services are financed through taxes. Everyone who lives in Sweden participates in the welfare system and is required to pay taxes. Residents of Sweden are also expected to do their best to contribute to society and create good conditions for themselves and others. How much you pay in tax differs among municipalities, but the average tax is 32 percent of your income.

Read more about establishment allowance External link.

Read more about and apply for establishment allowance (in swedish) External link.

Sweden has compulsory schooling, which means that school is mandatory for all children from “preschool class” up to 9th grade. This is usually between the ages of 6 and 16. Most children continue their education at upper secondary level. Going to school is free, including all schoolbooks and essential school materials. There is no registration fee and no school uniform requirement.

Children and young adults start school soon after arriving in Sweden. Most young people who are aged between 16 and 20 years are also offered educational opportunities.

When newly-arrived children start school, teachers assess their skills to decide which class in the Swedish school system suits them best. The school takes the child's age into account and, in most cases, children are placed in a regular class with peers of the same age and also participate in a preparatory class. The preparatory class prepares the child so that the child can follow the regular teaching. The amount of time spent in the regular class and the preparatory class is different for each child.

Children with disabilities or learning difficulties can receive extra help and support at school.

The following is useful information about Swedish school:

  • School in Sweden is free.
  • There is no school uniform or registration fee.
  • The children receive schoolbooks and other materials free of charge.
  • Boys and girls participate in all school education together.
  • Children under the age of six go to preschool, so parents can work, study or participate in various activities.
  • The cost of a place at preschool is based on the family's income.
  • The food the children receive in preschool and school is free of charge.

In Sweden, legal guardians have an important role in their children's education, as they are responsible for ensuring that the children go to school up to and including 9th grade.

Each term, legal guardians and children will have a meeting with the teacher to talk about how the child is doing at school. This is called a progress assessment (utvecklingssamtal). As a legal guardian, it is important to support your child by monitoring the school schedule and making sure the child is keeping up with their homework. It is also important to help the child with their homework if necessary.

Read more on the Swedish National Agency for Educations website External link.

If you are over 65, you will not participate in the introductory programme. If you are over 65, you will receive financial support from the government. You are not prevented from working; on the contrary, in many ways, it is an advantage for you if you can work. Work provides a better financial situation and a good opportunity to be active and learn the Swedish language.

Even if you do not work, there are many things you can do, for example, learn Swedish, find hobbies and make friends. You can ask your municipality for information about activities and groups that could be of interest to you.

Common phrases

English

Swedish

Welcome

Välkommen

Hello

Hej

How are you?

Hur mår du?

I am fine

Jag mår bra

Thank you

Tack

You are welcome

Varsågod

Please

Snälla

Sorry

Förlåt

What is your name?

Vad heter du?

My name is ...

Jag heter ...

I do not understand

Jag förstår inte

I do not speak Swedish

Jag pratar inte svenska

Goodbye

Hej då

Read more

I have been granted a residence permit – Learning Swedish External link.

I am seeking asylum – Start learning Swedish External link.

Begin your new life in Sweden External link.

Topics to discuss

  • The financial support will only cover basic expenses. What do you think basic expenses means?
  • Has the information you have read on this page changed the expectations you had about the support you will receive?
  • Do you have any thoughts about what you need to do to become independent and a part of Swedish society?

Summary

  • Your municipality will have accommodation ready for you upon your arrival. If you do not accept the offered accommodation, you will have to arrange somewhere to live yourself.
  • There are different kinds of accommodation and they vary in size and condition.
  • Basic equipment needed for cooking, eating, sleeping and washing is provided. The accommodation will be simply furnished, with only the most essential items.
  • You must pay rent for your accommodation. You can apply for financial support to pay the rent, if necessary.
  • Apartment buildings have rules that everyone in the building must follow. Make sure you are informed about the rules of your building when you move in.
  • You are guaranteed accommodation during the first two years you live in Sweden. After that, you may need to apply for accommodation yourself. Apartments may be difficult to find, so make sure that you are placed in the housing queue as soon as possible.

The municipality you are moving to will arrange accommodation for you during your first two years in Sweden. Usually, you will be offered an apartment in an apartment building but you could be offered a room in a residence that you share with other people, or accommodation in a dormitory or barracks. In these cases, you will share the kitchen and bathroom with other people but have your own bed to sleep in.

Municipalities take into account, when possible, the needs and size of the family when arranging accommodation for quota refugees. Sometimes, the municipality will allow you to stay there for longer than two years. In other cases, you will have to find somewhere else to live after two years. It is important to know that there is a shortage of rental housing in Sweden. Therefore, it is recommended you start planning for your next home as soon as you have arrived.

You will only be given one offer of accommodation from your municipality. If you decline this offer, you will need to arrange your own accommodation.

Accommodation for quota refugees varies in terms of type, size and standard. All accommodation has electricity and indoor plumbing. The water is safe for drinking, cooking and washing. All homes are insulated and have heating systems that make it warm inside, even in winter. The homes are required to be clean, free of pests and have windows that are not damaged. The homes are equipped so you can cook, eat, sleep and take care of your personal hygiene.

The following is usually found in the homes

  • beds or mattresses
  • blankets and pillows
  • kitchen table and chairs
  • refrigerator and stove
  • bathroom fittings, such as a toilet, basin and shower
  • equipment for cooking simple food, such as pots, frying pans, plates and cutlery.

A TV and computer are not provided as they are not considered to be basic equipment. You can buy additional furniture and other things that you need later, but you will most likely have to save money in order to afford it.

You must pay rent for your home every month. You can apply for financial support to pay the rent, if necessary. The amount you have to pay for accommodation in Sweden varies, but a large part of the financial support you receive will be used to pay rent. The amount of your rent is specified in your rental agreement. The rental agreement is a document that you sign when you move into your home. In the rental agreement, you will also find other details, such as the period of time you can stay in that accommodation and when the rent must be paid every month.

Rental companies usually have a housing queue, a waiting list for available apartments. You usually have to be in this queue for a long time before you will be offered an apartment. Therefore, it is recommended that you register with a rental company as soon as possible. For more information on how to join the housing queue, you can ask a representative from your municipality.

In most residential buildings, there are rules that everyone must follow.

  • There are rules to prevent fires. You cook on the stove and in the oven. Never leave the stove and the oven unattended. You may only grill or make up fires in designated places outside. You may light candles indoors but make sure you blow them out before leaving your home or going to sleep. Children must never play with fire, matches or lighters.
  • Most rental companies do not allow smoking in their buildings and this rule applies to the apartments as well as common areas.
  • Most residential buildings have rules about noise, especially in the evening and at night. The rule is that it must be quiet after a certain time in the evening and during the night.
  • All housing has designated places where residents dispose of garbage. You must not leave garbage or garbage bags outside in common areas or outdoors. In Sweden, it is the norm to sort and recycle your household waste, that is, separate different waste materials.
  • Many residential buildings have shared laundry rooms and washing machines that all residents may use. Usually, you must book your laundry time in advance. It is everyone’s responsibility to take care of the laundry room, and it must be left in a clean condition after it has been used.
  • You are responsible for notifying the rental company if anything belonging to the apartment breaks or is damaged, for example the floor, refrigerator or a door. If you move out, the residence must be in the same condition as when you moved in. If it is not, you may be responsible for the cost of repairs.
  • You are responsible for notifying the rental company if you discover pests in the home.
  • When you move into your home, it is your responsibility to take care of it. If you do not follow the rules in the rental agreement or do not pay your rent on time, you may lose your home.

Summary

  • Learning Swedish will help you complete your education, to find a job and make friends. There are language courses at different levels.
  • Many services in Sweden are digital. It is therefore important to learn to use smartphones and computers.
  • It is important that you take care of your physical and mental health. If you have a health condition that requires medical treatment, you can make an appointment to visit a doctor's office.
  • Use some of your free time to participate in different activities and interests. This is a good way to get to know other people and to practice the Swedish language.
  • It is easy, safe and inexpensive to travel by public transportation in Sweden, and many use it for their daily commute to work and school.
  • You must be 18 years old and have a valid driving license to drive a car in Sweden. Seat belts are mandatory for everyone. Car seats are mandatory for smaller children.
  • Food, clothing and furniture are often bought in indoor shops or shopping malls, which are usually found in the larger cities.
  • In Sweden, recycling is considered an important part of the work to protect the environment. Therefore, you need to recycle items like food waste, plastic, metal and glass.

Since you are moving to Sweden, you need to learn Swedish. Swedish is the official language and is spoken everywhere. Learning Swedish as soon as you arrive will help you integrate (fit in). Understanding and speaking Swedish will help you find work, receive education and training, gain access to various public services and to get to know people. As a newly arrived person in Sweden, you will study Swedish as part of the establishment program. In addition, there are many digital tools that you can take advantage of, as well as so called language cafés, where you can practice.

Here you can see what different options there are for learning Swedish External link.

Sweden as a society is becoming increasingly dependent on digital technology. The use of technology can be found everywhere; at school, in the workplace and during leisure time. Most occupations require basic computer skills. In many Swedish families, children have their own smartphones or laptops. Adults use smartphones to pay bills, access banking services, book various appointments, buy tickets and for electronic identification. Learning to use digital services is important to adapt to everyday life in Sweden.

You use the Internet to search for information. It is important that you use reliable sources, such as official government websites, since there is a lot of false and misleading information and rumors circulating in social media and on the internet. If you do not have a computer or an internet connection, you can go to the public library and use a computer without any cost. In some public places, you can also use the internet without charge, by connecting your smartphone or laptop.

If you need support in how to use digital aids or various digital services, libraries, voluntary organizations or the municipality can usually offer help or introductory courses.

Moving to a new country involves many changes and challenges. It may also mean that you need to change your lifestyle. To make sure that you feel well, it is important to take care of your physical and mental health. There are things you can do to increase your well-being, such as getting enough sleep, eating healthy and exercising.

If you have a health condition that requires medical treatment, you can make an appointment to visit a doctor's office. The doctor can prescribe medications or other treatment.

Leisure activities give you an opportunity to pursue your interests, get to know people, and participate in society. It also provides an opportunity to practice the Swedish language.

You can participate in most leisure activities regardless of age and gender. There are activities that are intended for a certain age group or a certain gender, for example different study circles for pensioners or swimming for women. Leisure activities for children are adapted to different age groups.

The availability of leisure activities varies in different municipalities. Some activities are free while others may cost money. You can visit most public places without any cost. These can be, for example, football facilities, outdoor gyms, skate areas as well as green areas and parks, where many people hang out in their spare time or exercise.

Traveling by public transportation, for example by bus, train or subway, is common in Sweden and many people do it every day to get to work or school. Public transportation is safe, easy and more affordable than traveling with your own car. Buses or trains link all towns, and in the slightly larger cities, there is a train, tram or subway.

You need to buy tickets for public transportation before boarding. You can buy tickets in smaller shops or ticket machines in connection to public transportation. Often, you can also buy a ticket through an app on your smart phone. Note that you will be fined if you travel without a ticket.

Travel by bicycle

For shorter distance travel, a bicycle is a common means of transportation in Sweden. In cities, there are assigned bicycle lanes.

You need to know the rules that apply in traffic, for example that you drive on the right side of the road (right-hand traffic). By law, the bicycle must have lights and reflectors when it is dark. For safety reasons, children under the age of 15 are required to wear a helmet, but it is important for everyone.

It is important to use reflectors so that you can be seen when it is dark and to be careful when the roads are frozen and slippery.

Driving a car

If you want to drive a car in Sweden, you must be at least 18 years old and have a valid driving license. Everyone traveling in a vehicle must wear a seat belt, and children shorter than 135 cm must use an approved safety device (baby seat, car seat or booster seat). Children under the age of 4 must have a rear-facing car seat when traveling in a car.

In Sweden, right-hand traffic is the rule, which means that all vehicles drive on the right side in traffic.

Read more about which driving licenses are approved in Sweden and how to get a Swedish driver's license External link.

In Sweden, you usually shop for food in various indoor stores. Smaller stores usually only sell food, while larger stores also sell clothes, electronics and tools.

Grocery stores that specialise in food from other parts of the world are usually found in medium-sized and larger cities. In many larger towns, there are shopping malls with shops selling food, technology, clothes and shoes. Often, you can also find, for example, hairdressers, cafés and restaurants.

In Sweden, everyone is expected to take responsibility for the environment and to live in an environmentally friendly way for a sustainable future.

It is common to reuse material from waste when new material is manufactured. This is called recycling. Most homes have recycling rooms where waste is sorted into different barrels or containers, which are then picked up by a recycling truck. The municipality and the property owner are responsible for making sure that the waste is collected. It is the residents of the building, however, who sort the waste.

For Swedes, recycling is an important environmental issue. In the common recycling room, you will find containers and bins for food waste, glass, paper, cardboard, metal, plastic and electronics. If you live in a home where there is no shared recycling room, you need to bring the waste and sort it at recycling centers.

In Sweden, it is common for materials and goods to be reused, for example by buying used clothes and furniture. There are shops in most places where you can buy and also drop off used items. This is a way to save money and it is also good for the environment.

In Sweden, it is common to spend time outside in nature for various activities. Through a law on the right of public access (Allemansrätten) you are allowed to spend time in nature without any special permit. For example, you can walk, run, cycle, ride, ski or camp in nature. However, you may not, for example, stay in someone's yard or walk on cultivated land. You must not litter or destroy anything in nature, and not harm or disturb the wild animals that live there.

There are laws that protect animals, which means that animals must be treated well and protected against unnecessary suffering and disease. Animals have an important place in many people's lives. For example, it is common to have dogs or cats indoors and they are treated as members of the family. Animals also have the right to a good life without physical or mental violence, therefore it is punishable by law to hit or kick an animal, for example.

Topics to discuss

  • How many languages can you speak? Do you think your language skills can help you learn Swedish?
  • Sweden has a high level of digitization. Have you used digital tools before and what do you think you would need to learn to use digital services?

Summary

  • Work is an important part of everyday life.
  • The establishment programme increases your chances of getting a job.
  • Many jobs in Sweden have educational requirements and foreign education is not always approved. The road to higher education can be long for new arrivals.
  • Swedish residents contribute to society and the welfare system by paying taxes on their income.

Working is part of the Swedish lifestyle. By working you provide for your family, get a sense of belonging and create a social network. Working also creates new opportunities in life and promotes lifelong learning and personal development. There are various jobs available in Sweden and in many sectors there is currently a shortage of labour.

Some of these professions require higher education in the form of a university degree or other qualifications. Professions that require a university degree are for example midwives, doctors, nurses, engineers and teachers. Qualifications may also be needed for professions such as electricians, cooks, carpenters, assistant nurses or mechanics.

If you are looking for a job where education is not required you can work in various service professions, for example as a cleaner, a dishwasher and a restaurant assistant. If you want a practical job you can work as a labourer or an apprentice in the construction industry. Getting a job in a sector that is in need of labour is usually easier than getting a job where there is no shortage of labour.

In Sweden there are many laws and agreements that apply to employers and employees. Employees have special rights regarding working hours, salary, safe working environment, equal treatment and protection against discrimination. These rights apply to all employees.

When you work in Sweden you pay taxes on the money you earn, a so-called income tax. How much you pay in tax depends on your salary and which municipality you live in. Usually taxes are 29-35 percent of your total income. If you receive sickness benefit (money you can apply for if you are unable to work for an extended period of time) or a pension you also have to pay income tax.

We pay taxes to create a better society together where everybody receives the same support and have equal opportunities. It is important that all adults, regardless of their gender and background, work and pay taxes. The taxes are for example used to pay for education, healthcare, social services, childcare, elderly care, roads, public transports and environmental work. Even the reception of refugees and the services that new arrivals use are tax-funded.

Most adults who come to Sweden need to register at the Swedish Public Employment Service. If you are between 20-64 years of age you can participate in the Establishment Programme. The Employment Service functions as a platform for job-seekers and supports people in their search for a job or other activity. They also give guidance on how to proceed if you want to validate your previous professional experience or education and how to get your foreign degree approved in Sweden.

Working undeclared means that you have a job where the employer does not pay taxes and where your rights as an employee do not apply.

Most people in Sweden have a declared job, which means they thereby earn a pension and have the right to paid parental leave and sickness benefits.

Read more about the consequences of undeclared work and how it can affect you directly (in swedish) External link.

Anyone who wants to start their own business in Sweden can do so but there are certain rules that need to be followed. You need to register your business with the Swedish Tax Agency for taxation purposes and ensure that the accounting is done correctly. If you want to start your own business there is guidance and other resources to help you. The Employment Service and other organization, for example ALMI (ALMI Företagspartner AB) External link. provide support and guidance to self-employed persons. Starting your own business usually requires that you have your own financial resources but you can apply for a loan from the bank to be able to finance your business at the beginning. You can also find investors or apply for grants and loans from the public sector.

In Sweden you usually work or study until you have reached the age of 66 but you can work even after that age. After you stop working you receive a pension. The national public pension is the money you receive from the state when you leave your working life. There are also other types of pensions. The occupational pension is paid by your employer and you can also have your own pension savings.

Read more on the Swedish Pensions Agencys website External link.

Using previous experience and education

It is important that you bring documents that prove your education or degree to Swedish employers and schools. If you want to use your previous education or your degree certificate in Sweden you must first contact the Swedish Council for Higher Education. On their website you can make a free assessment of what different foreign educations are equivalent to in Sweden. You can also apply for the Swedish Council for Higher Education to assess your educational documents.

Read more about assessment of foreign education. External link.

If you have a profession that requires a specific degree or certification you apply for the right to practice that profession from the competent authority in Sweden. You may only start to work after you have received a permit. Which authority you need to contact to get the permit varies depending on the profession and the field of work.

Regulated education – Swedish Council for Higher Education (in swedish) External link.

Educational opportunities in Sweden

If you want to work in a profession that requires a specific degree there are several options. You can attend a post-secondary vocational education, a university of applied sciences, a folk high school, a college or a university.

In order to be accepted there are different requirements regarding which subjects you must have studied, depending on the education you are applying for. Initially you will study Swedish for Immigrants (SFI).

You can choose from different courses depending on what you want to study, if you have studied before and which way of studying suits you best.

Read about several different courses for adults. External link.

Topics to discuss

  • How could you use your previous experiences to find work in Sweden?
  • Which job or training opportunities interest you the most?
  • How can you find out more about the requirements for the occupation you prefer?

Summary

  • People living in Sweden have good access to public services.
  • Quota refugees receive support from various authorities.
  • Children are offered a preschool place from the age of one.
  • For children between the ages of 6 and 16, school is compulsory and free of charge.
  • There are also open preschools, which parents can visit with their children.
  • Health and medical care is available to everyone, but there can be long waiting times.
  • Mental health is an important issue in Sweden. It is generally accepted to talk about your issues or seek care if you feel mentally unwell.
  • There are midwifery clinics for pregnant women.
  • In Sweden, it is considered important to have good oral hygiene and take care of your teeth for preventive purposes. Children and young people receive free dental care.
  • Social services help and provide support to children, young people, families and the elderly.
  • The police, emergency services and ambulances are responsible for the safety and security of the country’s residents. The public has a great deal of faith in them.
  • In emergency situations, call 112.

In Sweden, you will come into contact with various national authorities that have different responsibilities in Swedish society. For example, there are authorities that provide financial support if you become ill or are unemployed, or a pensioner. In order for society to be able to finance the financial support that residents receive when they need it, everyone who lives in Sweden pays taxes. How much tax you pay is determined, among other things, based on how much income you earn.

You can visit the websites of the various authorities to get more information. There you can also see how you can get in touch with the authorities and the languages in which they provide information.

The Swedish Tax Agency

The Swedish Tax Agency is responsible for collecting taxes. They also apply for population registration and register marriages and more. You come into contact with the Swedish Tax Agency when you register yourself in the population register, which means that you register your personal data with the authority. Everyone who registers themselves in the Swedish population register receives a personal identity number and can apply for an identity card. Such a card is important, for example, when you want to open a bank account or receive medical health or medical care.

If you want to get married in Sweden, you must contact the Swedish Tax Agency in advance for a so-called “consideration of impediments to marriage”. This is done to check that there are no obstacles to the marriage and that the people who are to be married are over 18 years old and are not closely related, and that neither of the parties is already married. The Swedish Tax Agency also registers information when a child is born or when someone dies.

The Swedish Tax Agency is also responsible for collecting the tax that you pay on your income.

The Swedish Tax Agency’s website External link.

The Swedish Social Insu­rance Agency

The Swedish Social Insurance Agency handles and makes decisions about various forms of compensation, depending on your stage of life. For example, if you are on parental leave and caring for a small child, you can apply for a “parental allowance”. If you are ill for a long time, you can apply for “sickness benefits”. You can also apply for support and compensation if you have a disability. The Swedish Social Insurance Agency is responsible for administering and paying the establishment allowance to which new arrivals enrolled in the establishment programme are entitled.

You are obliged to apply for the various benefits provided by the Swedish Social Insurance Agency. If it turns out that the information that forms the basis for your compensation from the Swedish Social Insurance Agency is incorrect and means that you have had too much money paid out, you may be liable for repayment.

The Swedish Social Insurance Agency’s website External link.

The Swedish Public Employment Service

Among other things, the Swedish Public Employment Service has the task of providing support to jobseekers in Sweden. The authority cannot offer you a job, but it can help you look for a job and answer questions you have about the labour market.

The Swedish Public Employment Service is responsible for the establishment programme, which is aimed at newly arrivals in Sweden. The municipality where you are staying will help you with your initial contact with the Swedish Public Employment Service, so that you can participate in the establishment programme.

The Swedish Public Employment Service’s website External link.

Childcare and preschool

From the age of one year, children can start preschool. You apply for a place from the date you want your child to start preschool. This allows both parents to work or study.

Children’s development benefits from participating in preschool activities. The preschools are staffed with trained personnel who meet the needs of children through daily activities. As a legal guardian, you pay a fee for your child to attend preschool. The fee is based on your family’s joint income. The children receive meals at preschool.

Open preschool

Open preschool is a meeting place where parents or other adults can meet and socialise with their children, if they do not attend preschool. At the open preschool you can meet other parents and children and thus also practice your Swedish language skills. Open preschools have staff who organise activities that take place there, but you are also involved and are responsible for your child. Open preschools are available in most municipalities in Sweden and they are free of charge.

Compul­sory primary school

Children start primary school with kindergarten at the age of six and must attend school until ninth grade. Primary school is compulsory in Sweden. Swedish schools follow a national curriculum, which means that all children receive the same education throughout the country. Education from primary school up to and including the university level is usually free of charge.

School uniforms are not used in Sweden; children can wear whatever clothes they want at school. This also includes religious clothing such as veils or other religious symbols.

The relationship between teachers and pupils is important, and the teacher’s task is to give students the opportunity for good learning. The teacher guides children in school and follows their development. Teachers have the right to verbally reprimand children who do not contribute to ensuring a calm environment. However, a teacher must never punish children, neither physically nor psychologically.

Health and medical care

You have the right to seek treatment at a health centre. The health centre employs physicians and nurses who can help you directly or send a referral to a specialist if necessary.

It is important that you talk to a healthcare professional about what illnesses you have and what medicines you take. This will help ensure that you get the right help at the right time. Healthcare professionals have a duty of confidentiality, which means they are not allowed to share information about your health with anyone else without your approval. This also applies to your family members.

You have the right to get help from an interpreter if you do not speak Swedish, and this service is free of charge. If you are injured or seriously ill, you have the right to seek emergency care at the nearest hospital.

In the Swedish healthcare system, you may encounter healthcare professionals who specialise in treating various illnesses. This can mean that, when seeking care, you may need to book several different appointments with different physicians.

In the Swedish healthcare system, discrimination is not permitted. Everyone who seeks care should receive care.

The Swedish healthcare system is good, but it is overloaded. This means that there can be long waiting times. There is a certain order of priority in healthcare, which means that those who are most in need of care receive help first.

Mental health

In Sweden, mental health is considered to be as important as physical health. It is therefore important that you maintain healthy habits in your daily life that promote both your mental and physical health. Examples of such habits include getting enough sleep, eating a good and varied diet, and being physically active or exercising.

If you experience mental health problems such as difficulty sleeping, stress, anxiety, panic attacks or depression, help is available. You can often get support or treatment at your health centre. For example, you may be offered advice, counselling, or psychological treatment. Some treatments are also available by phone or computer. You may also be treated with medication. Sometimes you can get a referral to a psychiatric clinic from a physician at the health centre, but you can also contact a psychiatric clinic directly.

Address, telephone number and opening hours of various clinics (in swedish) External link.

Maternal health

As a pregnant woman, you are offered regular visits to a midwifery clinic to examine and follow up your development and that of your unborn child. It is important to contact a midwife clinic if you are pregnant, even if it is voluntary to do so. It costs nothing to visit a midwifery clinic.

You will usually visit the clinic between six and ten times during the course of your pregnancy. The number of visits may be expanded if necessary, depending on how you feel and how the fetus is developing. All pregnant women are offered an ultrasound examination during their pregnancy. When it is time to give birth, you have the right to choose the hospital where that will happen.

It is the pharmacies that administer and sell prescription medications in Sweden. In order to buy and pick up certain medications, you need a prescription, which is usually written by a physician. A nurse or midwife may prescribe prescriptions for certain medications.

In pharmacies, you can also buy over-the-counter medications. Pharmacists are trained and used to providing advice about medications, but it is physicians who are responsible for the actual treatment of diseases.

A large proportion of dental care in Sweden is preventive. This means that you visit the dentist’s office regularly for examination and follow-up of your oral health.

Children and young people are entitled to free dental care until the year they turn 23 and are summoned to regular visits to the dental clinic. Adults must make an appointment and pay for dental care. In some cases, adults who cannot afford to pay for dental care can apply for reimbursement from the Swedish Social Insurance Agency, so-called “dental care support”.

The social services can help and provide support to children, young people, families and the elderly. For example, they provide family counselling and family moderated conversations if you need such help. The social services also provide support if you or someone in your family has an addiction. They can also mediate contact with local women’s shelters and provide assistance with temporary sheltered accommodation. You can apply for financial support from the social services if you are unable to support yourself.

Various government authorities are responsible for the safety and security of the country’s residents. Police, emergency services and ambulance personnel are trained, and they are tasked with helping everyone living in the country. The public has great faith in these authorities and their staff. The ambulances in Sweden are well-equipped and accessible to the public.

Who to contact in an emer­gency

In case of an emergency, call 112. You should only call this number if there is an acute danger to life, property or the environment. Your call will be answered by an SOS operator. Their job is to ask questions in order to assess what kind of help is needed in the specific emergency. All SOS operators speak both Swedish and English. If necessary, an interpreter in another language can be connected to the call.

112 – emergencies

Call the emergency number 112 in emergency situations, such as an urgent medical condition or an ongoing crime or fire.

Only call 112 in the event of an emergency. If you have questions that are not urgent, use one of the phone numbers listed below.

1177 – advice on healthcare and health

Call 1177 or visit the website 1177 Helpline External link. if you need non-emergency care. They can provide answers to questions about illnesses and medical care.

114 14 – Police in non-emergency situations

Topics to discuss

  • The Swedish people generally have a high level of trust in the Swedish authorities and their staff. What does trust in authorities look like in your home country?
  • Do you know who to contact for information or if you need to use a public service?