Book an appointment to visit us
If you need to visit the Swedish Migration Agency, you often need to book an appointment first, depending on what your case concerns. Here you will find information about how to book an appointment for your visit and how to reschedule or cancel your appointment.
If you have an ongoing case, you will usually receive a request from the Swedish Migration Agency via email or letter informing you that you should book an appointment to handle a specific errand related to your case.
Book an appointment on My Page
To book an appointment, you need to log in to My Page. Even if you do not have an ongoing case or an account on My Page, you can still book an appointment. You will need to create an account.
On My Page, you can book an appointment to:
- present your passport
- be fingerprinted and photographed
- complete your application for a visitor’s residence permit
- apply for an alien’s passport or travel document
- pick up an alien's passport or travel document
If you have another errand related to your case, you should first search for information on our website about how to proceed. You can also contact us by email or phone, or visit us without making an appointment.
How to log in to our e-services
Change or cancel an appointment
If you have an appointment you will be unable to attend, please cancel it as soon as possible so that someone else can use the timeslot. You can also choose to reschedule the appointment. To cancel or reschedule an appointment that you booked on My page, you need to log in to My Page.
Once you have booked, rescheduled or cancelled an appointment
Once you have booked, rescheduled or cancelled an appointment, you will receive a confirmation email. If the email does not show up in your inbox, check your spam folder to make sure the email has not ended up there.