My page
My page is your personal entry to the Swedish Migration Agency, where you can access information and services related to your application.
Log in to My page
This is what you can see and do in My page
You can log in to My page in different ways to receive information about your application or case. My page shows different amounts of information depending on how you log in, e-identification is the most secure login method where you can see the most information.
By clicking on the application that is awaiting a decision you can see when certain events in your case took place. For instance, you can see when your application was registered and when we have requested more information.
Registered application
You may have to wait a day after you have applied before you can see that your application is registered. However, the date of registration is the same day as the date on which your application was received by the Swedish Migration Agency or the Embassy, regardless of whether you applied online or through a paper application.
Request for additional information
If we have contacted you because we need further information, you can see the date when we requested the information from you. If it is possible for you to supplement your case digitally, you can do so via My page. Here, you can also see when we have received the submitted information.
Documents
You can check to ensure that the number of documents is the same as the number you submitted, but you cannot see the documents themselves.
Please note that you can only see the documents that you submitted with your latest application, or documents that you submitted when the Migration Agency asked you for more information.
If you have had several cases with the Migration Agency, documents from previous cases are not visible.
Remember that, even if a document has been registered as a particular document, this does not mean that the document has been approved by the case officer.
Family members included in your application
If you have applied online you can see the family members who are included in your application. An account in My page can have different so-called trust levels, depending on the trust level your account has, you can see different amounts of information about your family members – for instance names, control numbers and whether their respective application has been registered or decided on.
Decision
You can see whether we have made a decision and what the outcome was, but for security reasons we will not show the entire decision. This is because an application may contain sensitive information. We will send the entire decision to your home.
You can send secure messages to the Swedish Migration Agency and ask questions about your case. This function is only available if you log in with an e-identification. Since you are logged in, the Swedish Migration Agency knows who you are and can give you personal service. The entire conversation is saved in My page and you can read your earlier questions and answers. You can also choose to receive a notification to your email address when the Swedish Migration Agency has responded to a message. You must yourself activate notifications under the menu choice Profile in My page.
You can see the contact information that you submitted in your latest application. Contact the Swedish Migration Agency if any information is not correct. If possible, please contact us by sending a sending a secure message through My page. You can change your email-adress in My page. Note that, if you are registered in the Swedish Population Register, your name and address can only be changed by the Swedish Tax Agency.
Read about registration with the Swedish Tax Agency
External link, opens in new window.
The statistics show how many applications are waiting for a decision in the same decision category, but you cannot see when your application will be processed. You can also see how many decisions the Swedish Migration Agency has made over the last 12 months in the same type of case as yours.
Here is some further information about your case. Your case number is linked to you as a person. When you contact us by phone, this is often what the case officer asks for. The control number is the number of your application.