Problems with our online applications?

Which online service does it concern? * (mandatory)

Which online service does it concern?

Work permits
Information about the employment
Family ties – the person wishing to move to Sweden
Family ties – the person living in Sweden
Extending a residence permit under the temporary law
Studies – first time applications
Studies – extensions
Swedish citizenship
My page
My page for e-visa
Entry visas
Protection under the Temporary Protection Directive

Describe the problem. Where does the problem occur? What happens then? * (mandatory)

If you received an error message, what did it say?

When did the problem occur (day, hour)?

Case number or control number

(if you have an ongoing case)

We would appreciate if you also could answer the following questions. It will make it easier for us to identify the problem.

Have you restarted the computer?

Yes

No

Have you tried to use the online service on another computer?

Yes

No

What operating system does your computer have?

Windows

Mac

Other/Don't know

Which web browser are you using?

Google Chrome
Microsoft Edge

Firefox
Safari

Internet Explorer
Don't know

Other

Input other:

Name:

Email address: * (mandatory)

Telephone number:

Spam protection * (mandatory)

Email our technical support